Controlled delivery • Radical transparency

How we work

Controlled delivery, clear reporting, and one major project at a time — so quality and programme don’t drift.

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One major project at a time (2026) Controlled delivery. No volume pipeline.
Weekly written + photo reporting Clear decisions, risks and progress.
Variations agreed before works proceed Documented change control.
Senior site leadership High-detail residential experience.

A clear process from first call to handover

The goal is simple: protect design intent, control risk early, and keep decisions documented — so delivery stays calm.

01

30-minute call

Confirm fit on scope, area and constraints.

  • Understand objectives, access and constraints
  • Identify the fastest next step (surveys, drawings, tender route)
02

Drawings

Review buildability, lead times and risk early — before drift starts.

  • Flag buildability issues
  • Align expectations early to avoid wasted time
03

Tender + programme

Clear assumptions, sequencing logic, and practical constraints built in.

  • Transparent breakdown and clear exclusions/assumptions
  • Programme aligned to lead times, approvals and access
04

Pre-start logistics

Access, protection, neighbours, deliveries and site setup planned properly.

  • Site setup, protection strategy and working hours confirmed
  • Delivery routes, storage and waste management planned
05

Delivery + weekly reporting

Progress, decisions, risks and photos — structured, not noisy.

  • Weekly update with look-ahead and decision list
  • Variations documented and agreed before work proceeds
06

Handover + snagging + follow-up

Structured close-out and follow-up to protect long-term quality.

  • Snagging, sign-offs and documentation where applicable
  • Follow-up to ensure performance and finish meet expectations
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Communication you can rely on

Calm delivery depends on clear information. We keep reporting consistent so clients and architects stay confident.

Weekly reporting includes

  • Progress summary (what moved this week)
  • Next-week plan (look-ahead)
  • Decisions required (client / consultant actions)
  • Risks and mitigations
  • Photo record (organised by area)

Response expectations

Where possible, we respond within 2 working days.

Variation control: no surprises

Variations happen — what matters is how they’re handled. We keep change control documented, and agreed before works proceed.

What triggers a variation

Any change to scope, design, specification, or hidden conditions discovered on site.

How it’s managed

We document the change, price the cost impact, and confirm any programme impact.

When work proceeds

Work proceeds once it’s agreed in writing — unless safety-critical or to prevent damage.

We flag issues early — before they become delays

High-end refurbishments fail when risks are ignored and details are left late. We push buildability and sequencing decisions forward.

Common risk areas

  • Structural discovery and sequencing implications
  • Services conflicts (ductwork, pipework, plant, ceiling build-ups)
  • Waterproofing and wet-area detailing
  • Joinery tolerances, shadow gaps and alignment control
  • Access constraints, neighbours and building management

FAQs

Straight answers. No fluff.

Best suited to high-detail refurbishments, where control and communication are prioritised. If you’re unsure, send a short outline and we’ll advise on fit.

Occasionally, if it’s a strong fit — but our core work is full refurbishments, refurb + extension, and complex detailing.

We’ll advise realistically based on scope, services shutdowns, access, and programme risk.

Logistics planned early, sequencing built around constraints, tight trade coordination, and weekly decision tracking — with issues flagged early.

Variations are documented, priced, and agreed before works proceed, so scope, cost, and programme stay controlled.

Drawings/spec where possible, access constraints, target start date, and a clear scope direction. We’ll tell you what’s missing quickly.

Yes. We’re structured to protect design intent, provide buildability input early, and report clearly throughout delivery.

Yes — our weekly reporting is designed to keep remote clients in control with documented decisions, photos and look-ahead planning.

Ready to discuss scope and constraints?

Book a 30-minute call and we’ll sanity-check buildability and programme alignment.

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