Effective Date:

1. Who We Are

Marku & Co. Developments
E. office@markudevelopments.co.uk
Text. +44 (0)748269 6010

We are a London-based residential construction and renovation company offering bespoke building services to private clients.

2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide:

— Name, email address, phone number
— Property / project details
— Any personal message or enquiry content

Information We Collect Automatically:

— IP address
— Device and browser type
— Pages visited and time spent on site
— Referral source (e.g. Google, social media)

This data may be collected via cookies and analytics tools such as Google Analytics.

3. How We Use Your Information

We use your personal data to:

— Respond to your enquiries and provide requested services
— Arrange consultations and communicate project details
— Improve our website's performance and user experience
— Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data under the following legal grounds:

— Consent: When you fill out a form or opt in to receive updates
— Contractual necessity: To deliver services you request from us
— Legitimate interests: To improve our website and understand user behaviour
— Legal obligation: To comply with applicable laws and regulations

5. How We Store and Protect Your Data

We store your data securely using encrypted digital systems. We take reasonable precautions to protect your information from loss, misuse, or unauthorised access.

We retain personal data only as long as necessary for the purposes outlined or as required by law.

6. Cookies

Our website uses cookies to enhance your browsing experience and collect usage statistics.

You can control or delete cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.

7. Third-Party Services

We may use third-party services to operate our business (e.g., email providers, CRM platforms, or analytics tools). These providers are required to safeguard your data and may only process it on our behalf.

8. Your Data Protection Rights

You have the right to:

— Access the personal data we hold about you
— Correct or update inaccurate information
— Request erasure of your data ("right to be forgotten")
— Object to or restrict certain types of processing
— Withdraw consent at any time (where processing is based on consent)
— Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us at:
office@markudevelopments.co.uk

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Marku & Co. Developments
Text. +44 (0)74 8269 6010
office@markudevelopments.co.uk